Last Updated: October 28, 2026
Alli Connect sends text messages to two groups of people who give us their mobile number: members of agencies that subscribe to Alli Connect, and therapists in our referral network.
What we send. Members receive wellness check-in reminders, announcements from their agency, notices that a secure message is waiting, and check-ins after a critical incident. Therapists receive notices of new client referrals and messages. We do not send marketing or promotional texts.
How you agree. You agree to receive these texts by giving your mobile number when you create your account, or later in Contact Preferences. Giving a mobile number is optional, and you can use Alli Connect without one.
How often. Message frequency varies.
Cost. Message and data rates may apply.
How to stop. Reply STOP at any time to stop receiving texts from us. Reply START to receive them again.
Help. Reply HELP for help, or email support@alliconnect.com.
Carriers. Mobile carriers are not liable for delayed or undelivered messages.
Privacy. We do not sell or share your mobile number, or your consent to receive texts, with third parties for their marketing. See our privacy policy.
