Who We Serve / 911 Dispatch

Peer Support & Wellness Technology for 911 Dispatch

AlliConnect is the system of record for what happens in your comm center. Supporting your workflows and surfacing risk and what your telecommunicators need before it costs you a dispatcher.

One software system for your whole wellness program.

Your Peer Support & Wellness Program
In One System of Record

Peer Support Management

Assignment, follow-up, and documentation handled by the system so peer supporters can focus on the conversation.

Incidents and exposure thresholds alert the team

Follow-ups scheduled and prompted, so nothing depends on memory

1:1, group chat, and department communication inside the confidential system

Coordinate regional teams across departments

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CAD/RMS Integrated Dashboards

Connected to your CAD/RMS for automated workflows & anonymized data for tangible results.

Customize Critical incident type response

Cumulative exposure alerts the Peer Team

One record from exposure to confirmed support

Anonymized data in a HIPAA compliant system that gives leadership insight & protects individual privacy

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Vetted Therapist Network

Over 1,200 vetted, local therapists nationally.
Not another list or directory.

Matching happens in minutes. When you need it.

Scheduling within 24 hours.
First appointment within 1 week.

Connect with a therapist who is culturally competent and 'gets it'.

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Wellness Check-Ins

Know your psychological resilience the way you follow your physical fitness or sleep patterns

6 domains of wellness watch for the leading indicators of PTSD & potential suicide

Catches burnout, sleep disruption, and stress load at the early stage where it's easy to turn around

Meets compliance requirements for annual wellness check-ins

Intervene early enough that the outcome is a conversation, not a crisis

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Custom Resource Center

Your department's resources alongside self-help and education, so your people find what applies to them

Put wellness in every person's back pocket...including family and retirees

Your agency's own programs, contacts, and links, not a generic wellness library

Self-help and education on sleep, stress and more, available anytime

Updated in one place and current everywhere

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Wellness Software for the FIRST,
First Responders

911 Dispatchers hear the worst 30 seconds of someone's life, never learns how it ended, and takes the next call immediately.
No scene, no debrief, no closure.
Cumulative exposure in a comm center is a different mechanism with the same outcome, and almost nothing in the industry is built for it...until now.

The Hidden Toll of the Job

Constant exposure to high stress calls, with high-stakes decision-making, and the pressure to remain calm while managing chaos.

AlliConnect is built to support wellness teams for the cumulative expsoure unique to the dispatcher career.

Connect Your Entire Wellness Team

Peer supporters, chaplains, clinicians, and resources in one secure platform, with regional and mutual aid connections.

AlliConnect manages the software so your wellness team can focus on the people.
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Privacy & Security

Role-based access controls, de-identified reporting, and HIPAA compliant infrastructure.

Confidentiality is enforced by how the system is built, not by a policy about how it will be used.

Alli Connect Expert

Meet with a member of the AlliConnect team to learn more!

Schedule A 30-Min Demo.  

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